Privacy Policy

1. Introduction & Scope

Minute Long Solutions ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us in any way.

This policy applies to all users of our services, including clients, potential clients, website visitors, and anyone who provides personal information to us.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

• Contact information (name, email address, phone number)
• Business information (company name, job title, department)
• Project requirements and specifications
• Payment and billing information
• Communication preferences and feedback
• Documents and files you share with us

2.2 Technical Information

We automatically collect certain technical information when you use our services:

• IP address, browser type, and operating system
• Device information and identifiers
• Usage data, analytics, and performance metrics
• Cookies, web beacons, and similar tracking technologies
• Server logs and error reports
• Geographic location data (city/country level)

3. How We Use Your Information

We use your information for the following purposes:

• Provide and maintain our services
• Process your transactions and payments
• Send administrative information and updates
• Provide customer support and technical assistance
• Send marketing communications (with your consent)
• Improve our services and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations and regulations
• Conduct business analytics and research

4. Data Security & Protection

We implement comprehensive technical and organizational security measures to protect your personal information:

• Encryption: Data encrypted in transit (TLS/SSL) and at rest (AES-256)
• Access Controls: Multi-factor authentication and role-based access
• Network Security: Firewalls, intrusion detection, and regular security assessments
• Employee Training: Regular security awareness training and background checks
• Incident Response: Comprehensive procedures for security incidents
• Vendor Management: Security requirements for third-party service providers
• Regular Audits: Internal and external security assessments

5. SOX Compliance & Financial Controls

We maintain compliance with the Sarbanes-Oxley Act (SOX) through rigorous financial and operational controls:

• Internal Controls: Comprehensive controls over financial reporting
• Regular Audits: Annual internal and external audits
• Documentation: Detailed documentation of all processes and procedures
• Segregation of Duties: Separation of responsibilities to prevent conflicts
• Risk Management: Proactive identification and mitigation of risks
• Change Management: Controlled processes for system and process changes
• Monitoring: Continuous monitoring of control effectiveness

6. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety
• Consent: With your explicit consent for specific purposes

All third-party service providers are contractually bound to protect your information and use it only for specified purposes.

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information
• Portability: Request data in a portable format
• Withdrawal: Withdraw consent for processing
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

8. Data Retention & Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Active Clients: Information retained for the duration of our business relationship
• Inactive Clients: Information retained for 7 years for legal and tax purposes
• Website Visitors: Analytics data retained for 2 years
• Marketing Data: Retained until consent is withdrawn or 3 years of inactivity
• Legal Requirements: Some information may be retained longer if required by law

When information is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs) for EU data transfers
• Adequacy decisions where applicable
• Certification schemes and codes of conduct
• Regular assessment of transfer mechanisms

10. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used for targeted advertising (with consent)
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences or our cookie consent banner.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our services

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related inquiries, to exercise your rights, or to report a privacy concern, please contact us:

For EU residents, you also have the right to lodge a complaint with your local data protection authority.